Tag: #brandlikeasurfer.

We just had a new business meeting for a lifestyle brand where we discussed the “borrowed interest” of a non-surfing consumer who supports surf brands. Why would a non-surfing customer want to shop from a surf brand if they don’t actually play the sport?  Because of what the culture of that sport represents. When you work to define the concepts behind a lifestyle brand, it’s more important to hone in on the attitude, values, and culture of your brand than it is to champion the life you live or don’t live.

I don’t go to Mexico nearly enough to be an authentic supporter of the “CaliBaja” lifestyle brand, but I do believe in the message and values of the brand. I wear the sweatshirt as a representation of that belief. I don’t “Live a Great Story” as much as I did in my 20s, but the suggestion to always check in with your story, and get out there to do something that fills it in colorfully is definitely a mentality I appreciate. Supporting and following them reminds me to live life to the fullest, however that looks for me now as a business owner and mom of two.

If I fractured my body in some debilitating way that left me unable to surf, if I had some terrifying fear of the ocean, or if I just never had an ocean-loving family and good friends to introduce me to the sport, I’d likely still buy into it. In fact, many of my good friends are “surfers” who don’t actually surf. They’re not posers as they never say they are surfers, but they exude the lifestyle, the spirit, and the attitude – hence our friendship.

You don’t have to be a surfer to work at Four Fin, but you have to have the right attitude. Positive vibes, grounded spirits, challenge-seeking thirsts, and a passion for clean lines. In fact, the surfer attitude is something we talk about a lot here at Four Fin. We even wrote a blog series on how branding is like surfing. Need some convincing? Read for yourself.

 

• Positioning

 

• Trust Your Gut

 

• Form Follows Function

 

• Hold the Door Open

 

 

 

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Hold The Door Open

Look, this lesson is as old as they come, and it’s for everyone, everywhere. But, it’s critical in branding and in surfing. Be nice. Be a good neighbor. Hold the door open.

In Branding, Actions Speak Louder

People are smart. If you have a positive brand and you say “we care about our customers!” but then they get a $5 charge for their paper invoice, they’ll see right through you. Nothing you can say about customer happiness will change their minds. If they actually cared about you, they would realized how annoying a $5 charge is for a paper invoice, and find a way around that particular line item.

Reputations are harder to “fix” these days with free-sharing of information instantly. Make one bad move that shows your company’s true ugly, and it will take a while to paint the pretty back on. PR companies have their hands full in crises moments, god help them, and many would likely back me up in this genuine request: don’t be mean in the first place please. Live and run your business with integrity and you’ll reap the benefits, smaller PR retainer costs included.

Keep the Vibe High – Get More Waves

I’ve always wondered what an asshole is doing out surfing anyway. I mean, how can one be SO upset doing something that they tout as a favorite activity. If you get mad surfing, chill out. I do have empathy for you and the circumstances that led you to this state of mind, but this place can heal you if you let it. Or, you can just go on being an ass and stay broken. Your call. I get that there are dip-shits out there “taking” your waves. You know why? Cause they saw that you were being an ass.

I love the camaraderie in the water, and I actively show it, saying things like, “awhooo! nice one!” to strangers. More often than not, it’s well received. “Grab this wave, it’s yours!” they’ll say 15 minutes later. Thanks new friend. Don’t mind if I do.  

You get what you put out into the world. So if fear tactics and manipulation are your game, in business or the water, be ready for the payback. Find the part of your company, or brand, or sport of choice that excites you the most, and focus on it. Share it. Light it up, and open the door for people looking to do the same. 

Keep it positive out there everyone! And when you’re ready to find your brand’s inner light – give us a call, we can help you dig in!

 

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How Branding is like Surfing: Form follows Function

In the design world, strong designers understand that “form follows function.”

In other words, if it doesn’t do its job, no one cares how cool it is. Obviously, here at Four Fin, we value the power of art and pleasing aesthetics, but design is more than aesthetics. Design is problem solving and that has to start with function. What will the website need to encourage people to do and feel? What are the marketing goals of the print ad? What’s the most efficient and pleasant way that a user can grasp the heart of the brand from this brochure we’re designing? These are the questions we ask ourselves.

This concept of “form follows function” is just as strong in other facets of life, and naturally… here we go talking about surfing again…   

1. A pretty surfboard, shaped by an amateur – won’t last a year in your quiver.

2. A basic or ugly surfboard that’s expertly shaped for your surfing style – you’ll grow to fondly nickname it ‘old trusty’.

3. A gorgeous surfboard, expertly shaped – #boardgoals. When you pull it out of the bag – where it’s kept because it means that much to you – you know what it will feel like to ride (amazing), and its beauty gets you every time. Literally – the board makes your heart swell.

You can’t surf on a shit board

Not many surfers can spring for option 3, and if they had to choose between the first two options, good surfers choose option 2. You know, so they can surf, and have fun doing it. Function first. Form follows.

Designers are not Artists

Are designers artistic? Yes. Are they artists? No. That’s because artists think ‘form’ first, and we love (and envy) them for it. Have you ever seen an ad or poster, so slick and creative, and you can NOT remember what brand it was for or what it was trying to get you to do? Or maybe, you pinned it for eye candy, or even framed it and put it on your wall. It’s a real work of art! But, you never took it seriously for its intended purpose. Familiar?

That’s because at some point, somewhere in the world, a well-meaning and talented graphic designer was given a job, and they put form first. They nailed the form. This designer likely should be an artist instead. When they do change careers (own your true gifts, talented people of the world!), we will buy and hang their art on the walls of our office. Their commitment to form, will inspire our creativity as we think about brands all day, function first.

 

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Trust Your Gut

In branding and in business, sometimes you have to pivot. Sometimes you have to hold true to your values. Sometimes you have to invest yourself in building your brand where you feel the most energy and potential.

You might be grappling with some of this right now. Let me tell you a secret. You already know what to do, and you have from the moment it popped into your head.  One of my favorite quotes, that recently adorned our office felt board, is “Told you so. – your intuition.”

Life moves fast, and business moves even faster. If you spend time ignoring your gut (or worse, being scared of what it’s telling you to do), you’ll likely fall behind on really moving your brand forward. Or worse, your waffling will give off the wrong impression. Your audience will see the inconsistency, and lack of direction. Your brand will suffer. Of course, we believe that a guiding light for a lot of small businesses IS their brand. We constantly harp that you have to stay true to your brand to build a strong and consistent image.

Let me give you a simple example. Let’s say you make widgets. You’ve positioned the widgets as quality widgets. You spent a great deal on R&D and design of the widgets and are confident that your audience needs this level of quality and will be happy paying the high price. You’re releasing the widget in the world and deciding how to market them. You meet an eager and convincing online marketing consultant who promises leads. “I’ve cracked the sales funnel code. We get their attention with an introductory discount and then as you gain traction, we’ll cut the discounts and your followers, now in love with the product, will be okay spending more.” It doesn’t sit right with you. Trust your gut. The audience you’re going after cares about the quality, not the price. If lured initially by price, the second you increase price, they’ll fire up the google engine again to find something cheaper. They’ll be offended with your brand at the same time. This might appear an obvious example, and the decisions you face might be more complex, but the premise rings true. Know your brand, be proud of what it stands for, and stand with it. 

So what if your “brand” conflicts with your “gut”?  

If it’s done right… that brand will be modeled after what’s already in your gut. If you build a truly authentic brand, it will be based in part on the values of the visionary leader. It will keep you from chasing shiny objects that aren’t true to your brand. So, if your gut says something is off, you can confidently listen. 

Before I even ran a branding business, I’ve had a lot of training in this gut-feeling awareness that has helped me make key decisions quickly. In surfing, you have to trust your gut quite often.

Paddling out.

Do I paddle faster and try to get past that almost-breaking wave, or do I pull back and duck dive the white-wash? Anyone who’s found themselves trying to duck dive a wave RIGHT when it’s breaking on top of you knows why that’s an important decision. And one you have to make instantly.

Catching a wave.

There’s a frequently used word in surfing, and actually all extreme sports. Commit. If you are paddling for a wave and it’s looking promising, and you’ve made the gut decision to go for it, you’d better commit. Once the wave takes hold of you, it’s not a time to question your gut. Likewise, if you’re paddling for a wave, and have a gut reaction that tells you to back off, but you stumble a little on listening quickly, you’ll find yourself putting on a good wipe-out show for those on the beach.

Deciding if you can hack it.

All surfers have been there. Standing on the sand during a particularly large swell. Sizing up the surf. Deciding if you’ve got the strength, courage, and lung capacity to attempt to paddle out. You might catch the best wave of your life. You could also tour the local ER.  

I don’t always trust my gut, and when I get too in-my-head, it’s typically never positive. I wipe-out. I pick myself back up. I breathe. Then I apologize to my gut for not listening. “Hey gut, you were right about that client. They obviously weren’t right for us. Had I listened to you, we’d have more space for the right type of growth. Thanks again for always watching out! Forgive me and keep up the clear signals for future decisions.” 

Our gut knows what’s up. It will save us from a mouth full of salt water and deter us from poor business choices. Building a brand that is authentic to you, then learning to trust your gut is a liberating exercise. Go confidently in the direction of your brand dreams. And bring your gut with you.

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Out in the surf line-up, the most important thing you can do is paddle into a good position and keep adjusting to stay there. This is true of brands too. Companies extend a decent amount of energy getting into the sweet spot of their desired audience’s attention and needs. In surfing and in branding, there are a couple of ways to approach positioning that take this analogy a step further.

Hit it where it’s hot. 

When the waves are firing, there’s an obvious spot to sit to land a big one. It’s right next to everyone else. Sitting right next to nine other people will make it more difficult to catch a set wave, since only a few will win out during a three-wave set.

Now, you might decide that you can sit in that spot because you’re clearly a better surfer (or have a better product/offer/business) than those nine. If you are deciding this from a place of objectivity and not a place of ego, you might be right. And, if you decide to take that calculated risk, then go after those three precious set waves, or consumers in a crowded space. Go after them with confidence, and paddle hard.

Also, in this situation, staying connected to the oceans energy and reading the shifting swells will help you know where exactly amongst those nine you’ll need to be. Just as absorbing the energy of your consumers and reading the shifting trends and feedback will help you fine-tune your messaging. Always watching, always fine-tuning, always shifting.

Find a sweet spot.

Sometimes, if you look at the whole scene before you head out, you might be able to find a corner or reform that’s breaking a little further inside that no one noticed. They’re not perfect, they’re likely more varied, but the point is that you get a bunch, because no one else noticed them.

If you look at the whole scene before deciding where to position your brand, you might find this little pocket yourself. The B-list of waves, that doesn’t break out where the A-list breaks, but is perfectly comfortable riding small on the inside, and taking you with them.

If you’ve gotten this far, maybe you’re thinking, cool analogy. But, I’ll be honest, it’s not perfect.

Branding has an advantage surfers wish they had. 

When you are surfing, you are working with the forces of Mother Nature, and that sexy powerhouse will place those waves wherever she damn well chooses. You have to position yourself according to her rules. When you are positioning your brand, you can create waves where they weren’t before. The ‘waves’ in this analogy are followers, adopters, consumers. These waves have forces of their own, and can be drawn away from their normal spot if they are intrigued by your energy. In fact, it’s the often a great way to get them. Shine like a unique and unavoidable beacon from a calm and unsuspecting spot, way past the line up, and watch the wave patterns shift.

I wish I had that power in the ocean.

Do you know your brand’s position? Are you charging hard next to nine others in the line up, or are you beaconing greatness from the calm? I’d love to grab a coffee and chat it out with you.

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This post is one of a series of posts from Four Fin’s Founder and Creative Director, Jen Derks, on how branding is like surfing. Follow us on instagram for updates on our blog post releases, studio happenings and client work.  

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